FAQ
Useful answers before requesting a quote.
Answers about choosing a model, sending files, scale, materials, and getting your prints.
What if I don’t have a model file?
Ask to browse the collection. Describe the character, creature, army, or terrain you want and we’ll share relevant options personally.
Can I request models for my tabletop army?
Yes. Include the game, scale, model style, and quantities you need. Suitability and availability are reviewed before a quote is confirmed.
Can I provide my own 3D model file?
Yes. You can upload a model file with your quote request. The file will be checked before any quote or order is confirmed.
What file formats will be accepted?
The quote form accepts STL, 3MF, OBJ, STEP/STP, and ZIP files up to 25 MB.
What materials and colours are available?
Material and colour options depend on the job and current stock. If you are unsure, describe how the part will be used and a suitable option can be discussed during the quote.
Can you make replacement parts?
Replacement parts may be possible depending on size, design, fit, strength, heat exposure, and intended use. Safety-critical or load-bearing parts may be declined.
Can you produce multiple copies?
Yes. Small-batch production can be quoted, with quantity, consistency, finish, and lead time reviewed for each job.
Do you offer design or modelling?
Basic guidance may be possible during a quote. Full design or modelling work depends on the project, so include that requirement in your request.
Can you print copyrighted characters or branded designs?
Projects involving copyrighted, trademarked, or licensed designs need permission from the rights holder. Protected designs cannot be supplied without the right to use them.
Do you work outside Edinburgh?
The current focus is the Edinburgh area. Collection, local delivery, or postage options can be discussed as part of the quote.